Canceling your subscription is easy to do - just go to your account page by clicking the thumbnail at the top right of the page and go to "your account,"
and then find the button that says "cancel subscription"
And that's it! You will still have access to all the courses until the end of the billing cycle.
I've already bought courses on CG Forge - will I lose access to these courses if I cancel my subscription?
No - If you've ever paid a flat price on a course, then you'll have permanent access. You don't need to stay subscribed to maintain access.
Do you accept Paypal with subscription payments?
Due to the integrated nature of the CG Forge and Stripe, Paypal is not an option for subscription payments. If you would prefer using PayPal for buying courses at a flat price, I can offer this instead. Just send an e-mail through the contact forum and mention the courses you'd like. From there, I'll be happy to invoice through paypal and manually enroll you to whichever course(s) you'd like. Please keep in mind that Stripe is just as secure as Paypal. Stripe is used by many other companies such as Microsoft, Lyft, Amazon, Target, Spotify, Uber, and much more. For more information, visit www.stripe.com/about
Does my subscription include future content?
Yes! You'll have immediate access to any content that has been published on CG Forge.
How is my credit card information stored?
Credit card information is stored via Stripe and is only used for your subscription payment. All card numbers are encrypted on disk with AES-256, Stripe does not share any credentials with primary services, they've obtained PCI DSS Level 1 certification, are SCA compliant, includes AFSL in Australia, E-Money license in Europe, and registered MSB in Canada. For more information visit https://stripe.com/docs/security
How often do you release new content?
At CG Forge, quality is the highest priority. Because of this, some courses will take longer to develop than others. This allows authors to take the time needed to get things right, and once sections of a course have been refined, it will be published to CG Forge. But on average - you can expect new content about once a month.
If you have any other questions, feel free to send an e-mail, and I'll get back to you as soon as possible